Privacy Policy

When you visit FLIPPED, some information is collected automatically: your browser type, IP address, time zone, and how you move around the site — which pages you look at and what you click. We call this device information.

When you place an order, we collect what we need to fulfil it: your name, shipping address, email address and payment details. We call this order information.

When you use Contact Support, we store the name, email address, order reference and message you send so we can reply to you.

Order information is used to process your payment, pack and ship your item, and send you order confirmations and updates.

Support messages are used only to answer your question or resolve a problem with an order.

Device information helps us keep the site secure, spot fraud, and understand which products people are interested in so we can improve the shop.

We share your information only with the services needed to run the shop — for example our payment processor and the shipping carrier that delivers your order.

We may also share information when the law requires it, or to protect our rights.

We never sell your personal information to anyone.

Order information is kept for our records unless you ask us to delete it. Support messages are kept so we have a history of your conversation with us.

You can ask us at any time to see, correct or delete the personal information we hold about you. Just email us and we will take care of it.

We may update this policy from time to time, for example when the shop changes or the law requires it. The latest version is always on this page.

Questions about this policy or your information? Email us at flippedelectronics@gmail.com.